Ripli

Shopify app support

Ripli for Shopify

Ripli helps Shopify merchants create AI-assisted product media from existing product images, review outputs in a shared workspace, and publish approved media back to Shopify.

How Ripli works inside Shopify

  1. Open Ripli from Shopify Admin.
  2. Select a product and import product media into Ripli Studio.
  3. Generate product images from the selected source media.
  4. Review the result, the product it is for, and the AI disclosure.
  5. Publish approved media back to the selected product's gallery or its linked variants.

Permissions

Ripli asks Shopify for three permissions:

  • Read your products: to load product details and the media you select.
  • Update the products you choose: to add approved media to their galleries or variants.
  • Save images to your store's files: to upload generated images when you publish.

The current Ripli app does not ask for access to your customers' personal data.

Billing and credits

Shopify-installed merchants subscribe and buy one-time credit top-ups through Shopify Billing. Credits are shared with the connected Ripli workspace, so Shopify and direct Ripli usage draw from the same credit balance.

AI disclosure

Ripli uses AI to generate product media. Merchants should review product accuracy before publishing. By default, generated Shopify media alt text starts with "Generated by Ripli" unless the merchant edits it before publishing.

Privacy and data deletion

Ripli responds to Shopify's privacy requests: customer data requests, customer data deletion and store data deletion. When your store's data is deleted, Ripli removes or anonymises your Shopify installation details, staff records, connection settings, publishing history, links to imported media and copies of your Shopify billing records within 30 days, unless legal, fraud-prevention, accounting or dispute obligations require us to keep them.

Read the full Privacy Policy and Terms of Service.

Support

For Shopify app support, contact admin@ripli.ai. Include your myshopify.com store address, a short description of the issue, and the product or publish it relates to. Do not send customer personal data unless support specifically asks for it.

FAQ

What Shopify data does Ripli access?

Ripli reads your products and files to import product media, create product images and publish the results you approve back to Shopify. The current app does not ask for access to your customers' personal data.

How does billing work for Shopify merchants?

Shopify-installed merchants use Shopify Billing for subscriptions and one-time credit top-ups. Credits are shared with the connected Ripli workspace.

Does Ripli train AI models on Shopify data?

No. Ripli does not use merchant uploads, Shopify product data, or generated outputs to train AI models without explicit written consent.